DESIGN
YOUR
SOLUTION

No two organizations are alike. We will customize a Bespoke solution specifically tailored to help you achieve your goals.

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GENERAL INTERCULTURAL TRAINING & DEVELOPMENT

Focus Areas

– Communication tactics
– Presentation styles
– Negotiation strategies
– Meeting management
– Team building
– Business etiquette
– Feedback methodologies
– Facilitation techniques
– Customer service

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SPECIALIZED CONSULTING & COACHING

Frequent Clients

– Managers assuming leadership roles in other countries
– Businesses opening new foreign branches
– International teams with competing business cultures
– Companies executing mergers and acquisitions

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PARTNER TRAINING

Objective

– To provide your foreign business partners with the tools they need to understand and function according to your business culture and standard operating procedures

Sample Solution 1:
WORKING PRODUCTIVELY WITH ASIANS*

Designed to enable those who work with Asian staff or partners to align their fundamental business assumptions and to develop and practice mutually acceptable behavioral skills and communication styles for more productive relationships and business results.

* or the staff/partners from a specific Asian country

Standard Modules

– Productive Intercultural Interactions
– Values Shaping Business Practices
– Communication Style Differences
– Unraveling Language Issues
– The Primacy of Relationships
– Asian Management Styles
– Decision-Making Skill-Building
– Conflict Resolution
– Giving and Receiving Feedback
– Award-winning Presentations
– Win-Win Feedback

Benefits

– Increased confidence, skill, and professionalism in intercultural interactions
– Reduction of costly errors and increased productivity
– Development of enduring, productive, mutually satisfying business relationships

Logistics

– Length: 1–2 days
– Location: Client’s facility

Sample Solution 2:
CROSS-CULTURAL PERFORMANCE MANAGEMENT

Designed to enable participants to grasp cultural assumptions held by European staff* regarding performance management, in order to motivate subordinates, manage performance, and conduct performance reviews and appraisals across cultures more effectively.

* or the staff from a specific European country

Training Objectives

– Achieve a clear grasp of cultural values and assumptions of various European countries
– Learn how different cultural values and assumptions impact business relationships and the performance management process
– Acknowledge personal communication and management styles and consider alternatives
– Practice key behaviors and skills for productively managing performance across cultures.