DESIGN
YOUR
SOLUTION
No two organizations are alike. Work with us to develop a Bespoke solution to overcome your specific obstacles and realize all of your goals.
GENERAL INTERCULTURAL TRAINING & DEVELOPMENT
Focus Areas
– Communication tactics
– Presentation styles
– Negotiation strategies
– Meeting management
– Team building
– Business etiquette
– Feedback methodologies
– Facilitation techniques
– Customer service
SPECIALIZED CONSULTING & COACHING
Frequent Clients
– Managers assuming leadership roles in other countries
– Businesses opening new foreign branches
– International teams with competing business cultures
– Companies executing mergers and acquisitions
PARTNER TRAINING
Objective
– To provide your foreign business partners with the tools they need to understand and function according to your business culture and standard operating procedures
Sample Solution 1:
WORKING PRODUCTIVELY WITH ASIANS*
Designed to enable those who work with Asian staff or partners to align their fundamental business assumptions and to develop and practice mutually acceptable behavioral skills and communication styles for more productive relationships and business results.
* or the staff/partners from a specific Asian country
Standard Modules
– Productive Intercultural Interactions
– Values Shaping Business Practices
– Communication Style Differences
– Unraveling Language Issues
– The Primacy of Relationships
– Asian Management Styles
– Decision-Making Skill-Building
– Conflict Resolution
– Giving and Receiving Feedback
– Award-winning Presentations
– Win-Win Feedback
Benefits
– Increased confidence, skill, and professionalism in intercultural interactions
– Reduction of costly errors and increased productivity
– Development of durable, productive, mutually satisfying business relationships
Logistics
– Length: 1–2 days
– Location: Client’s facility
– Ideal Number of Participants: 10–20
Sample Solution 2:
CROSS-CULTURAL PERFORMANCE MANAGEMENT
Designed to enable participants to grasp cultural assumptions held by Asian staff* regarding performance management, in order to motivate subordinates, manage performance, and conduct performance reviews and appraisals across cultures more effectively.
* or the staff from a specific Asian country
Training Objectives
– Achieve a clear grasp of cultural values and assumptions of Asians
– Learn how Asian cultural values and assumptions impact business relationships and the performance management process
– Acknowledge personal communication and management styles and consider alternatives
– Practice key behaviors and skills for productively managing performance across cultures.
Benefits
– Increased confidence to succeed as managers with Asian staff
– Increased ability to give feedback and communicate expectations
Logistics
– Length: 1–2 days
– Location: Client’s facility
– Ideal Number of Participants: 8–12